Frequently Asked Questions
Everything you might want to know before starting a partnership with E-COM Planet.
Which marketplaces do you cover?
Amazon, Shopify, TikTok Shop, eBay, TEMU and SHEIN, with specialist teams for each.
Can you manage multiple marketplaces in parallel?
Yes. Most of our partners run 2–4 channels simultaneously with shared strategy.
How does pricing work?
£1,000/month until £10k MRR, then £1,000/month + 5% sales commission. No setup fees.
Are there long-term contracts?
No. We work on rolling monthly engagements with 30 days notice.
What does the first 90 days look like?
Audit, 90-day roadmap, execution sprint and a 30-day performance review.
When will I see results?
Most brands see measurable improvements in 30–60 days. Compounding growth typically by month 4.
How do you report progress?
Shared live dashboards, weekly written updates and monthly strategy reviews.
Who will I work with?
A senior strategist plus a marketplace specialist. No layered account managers.
What do you need from me to get started?
Read access to your stores/ad accounts, recent reports and 60 minutes for a discovery call.
How quickly do you respond?
Same business day on Slack/email. Urgent issues are handled within hours.